- Break down their ''issues" in to several steps
- Listen without judgement
- Don''t try to solve their problems
- Support/encourage
- Problem solving with them
- Praise good behaviour - be specific!
- Minimise fuss for bad behaviour
- Get them to experience consequences of bad behaviour
- Support them by showing empathy
And remember, your children might not necessary remember everything you told them,
but they will remember how you made them feel!